Frequently Asked Questions

Have a question? You might find the answer below. If not, feel free to reach out at hello@graceandgeekboutique.com.

What does print-on-demand mean?

Most of our physical products are made especially for you after you place your order. Instead of keeping a warehouse full of pre-printed items, we work with trusted production partners who print, package, and ship each order as it comes in.

It means a little extra production time, but it also allows us to offer more designs, colors, and styles without creating unnecessary inventory or waste.

How long will my order take to ship?

Because our products are made to order, there is a production period before your package ships.

Delivery estimates shown at checkout include the expected production and shipping time, but they are estimates rather than guaranteed delivery dates. Holidays, weather, carrier delays, and high-volume seasons can sometimes add extra time.

Once your order ships, you'll receive tracking information by email when available.

Where do you ship?

At this time, Grace & Geek Boutique ships within the United States only.

Why did only part of my order arrive?

Don't panic! Some products are made at different fulfillment facilities, so items from the same order may occasionally ship separately.

If that happens, you may receive more than one package and more than one tracking number.

Where will my order ship from?

Our physical products are produced by print-on-demand fulfillment partners with multiple production locations. Your order may ship from a facility in a different state than Grace & Geek Boutique's mailing address.

Can I return or exchange an item?

Because physical products are made specifically for each order, we do not accept returns or exchanges for change of mind, incorrect sizing, or selecting the wrong color or product option.

Please double-check the size chart and your selections before ordering.

However, if your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days and we will work to make it right.

What if I ordered the wrong size?

Since each item is made to order, we cannot exchange an item because the wrong size was selected.

We highly recommend checking the size chart on the product page before ordering. Measurements can vary between different garment styles and brands.

What if something is wrong with my order?

Please email hello@graceandgeekboutique.com with your order number, a description of the problem, and clear photos of the item.

If your order is damaged, defective, misprinted, or incorrect, we'll review the issue and work with our production partner to make it right.

Can I change or cancel my order?

Maybe, but contact us quickly!

Orders can enter production soon after they are placed, so changes and cancellations cannot be guaranteed.

If you notice a mistake in your size, color, shipping address, or other order information, email us at hello@graceandgeekboutique.com as soon as possible.

What happens if my package is lost?

If your package hasn't arrived by the expected delivery timeframe or tracking appears to have stopped moving, contact us and we'll help investigate.

If tracking says your package was delivered but you can't find it, we recommend checking around your delivery location, with household members or neighbors, and with your local carrier first.

Do you offer digital products?

Yes!

Grace & Geek also offers digital products such as recipe books and downloadable content. Digital purchases are delivered electronically, so there is no shipping charge or physical package.

If you have trouble accessing a digital purchase, just email hello@graceandgeekboutique.com and we'll help.

Still need help?

We're happy to help.

Email us at hello@graceandgeekboutique.com and please include your order number if you're contacting us about an existing purchase.